One user at a client’s office was having problems printing certain Excel files when using Excel 2013. An internet search returns almost no working suggestions and none that worked in this case.
We noticed that the files which didn’t started on Row 17 and we determined that the line height of R1-R16 had been set to 0.
After resetting the height of the rows by selecting the entire sheet and double clicking on the row height cursor the first 16 rows appeared again and the problem printing was fixed.